SE BUSCA CLIENT SUPPORT AGENT (B2B) W/ NATIVE LEVEL OF DUTCH/FLEMISH EN BARCELONA
- BARCELONA - (BARCELONA)
Do you have great communication skills and would you like to work in a dynamic, personal and pleasant work environment? Are you a customer-oriented person and a problem-solver with a native level of Dutch or Flemish? Have a look!
Our client is an international, young and centrally-located company working for an E-payment solutions company. This company creates and operates digital platforms that handle all the transactions between an organization, its partners, and its customers. They are the European leader in the payment and transactional services industry. They provide information and solutions to their customers (B2B). For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction.
As a Client Support Agent B2B, your responsibilities include:
- Answering questions over the phone or by e-mail from your different customers (shops, restaurants, supermarkets)
- Providing your customers with information on various products and applications
- Doing various administrative tasks such as; updating client information, changing and/or renewing contracts, verifying information in the database
- Maintaining a good relationship with your customers
- Making sure that the all the questions and incidents are solved and documented