SE BUSCA TELECOMMUNICATION CUSTOMER ADVISOR W/ NATIVE LEVEL OF DUTCH/FLEMISH EN BARCELONA
- BARCELONA - (BARCELONA)
Do you have great communication skills and would you like to work in a dynamic, personal and pleasant work environment? Are you a customer-oriented person and a problem-solver with a native level of Dutch or Flemish? Have a look!
Our client is an international, young and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Care team, they are looking for communicative and motivated candidates to contribute to the customer satisfaction.
As a Telecommunication Customer Advisor, your responsibilities include:
- Following the (paid) 6-week training, where they will teach you everything about the company, the products and client contact
- Friendly answering the phone and helping your customers over phone and e-mail
- Giving advice and offering them guidance and solutions for possible (technical) problems
- Client support en providing information about different products and implementations
- Remaining positive relationships with your clients and customers
- Aiming for perfect customer satisfaction and filing your reports